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Privacy Policy1. Introduction2. Information We Collect3. How We Use Your Information4. How We Share Your Information5. Data Hosting & Security6. Data Retention7. Your Rights8. Cookies & Tracking9. Third-Party Services10. International Data Transfers11. Children’s Privacy12. Changes to This Policy13. Contact Us14. Additional Notes for Clients (Managed Services)

Privacy Policy

Effective Date: April 30, 2026

1. Introduction

Welcome to Exo ("we," "our," or "us"). We provide business systems, automation, and managed open-source software solutions. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect the following information when you interact with us:

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Billing and payment information

  • Any information you provide through forms, chat, or communications

2.2 Automatically Collected Information

When you use our website or services, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and usage data

  • Referring URLs

2.3 Information from Third Parties

We may receive information from third-party tools or services such as:

  • Analytics providers

  • Lead enrichment tools

  • CRM systems

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our services

  • Communicate with you (including sales and support)

  • Improve our services and offerings

  • Process transactions and billing

  • Perform analytics and reporting

  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal data.

We may share your information with:

  • Service providers (hosting, infrastructure, analytics)

  • Payment processors

  • Business partners (only as necessary to deliver services)

  • Legal authorities if required by law

5. Data Hosting & Security

We specialize in self-hosted and private infrastructure. Depending on your service:

  • Your data may be hosted on infrastructure managed by us or deployed in your own environment

  • We implement security measures including encryption, access controls, and monitoring

  • We perform regular updates and backups where applicable

However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only as long as necessary to:

  • Provide services

  • Meet legal and contractual obligations

  • Resolve disputes

7. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including GDPR (European Economic Area) and CCPA/CPRA (California), such as:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your data

  • Restriction or objection to processing

  • Data portability

  • The right to opt out of the sale or sharing of personal data (we do not sell personal data)

  • The right to non-discrimination for exercising your privacy rights

If you are located in the EEA, UK, or California, you may also have the right to lodge a complaint with a supervisory authority.

To exercise your rights, contact us at: info@exoservicesio

8. Cookies & Tracking

We may use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Support marketing efforts

You can control cookies through your browser settings.

9. Third-Party Services

Our services may integrate with third-party tools (e.g., Odoo, n8n, Metabase, analytics platforms). These services have their own privacy policies, and we are not responsible for their practices.

10. International Data Transfers

Your information may be transferred and processed in countries outside your jurisdiction. We take steps to ensure appropriate safeguards are in place.

11. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: info@exoservicesio

Company: Exo

Website: exoservices.io

14. Additional Notes for Clients (Managed Services)

For clients using our managed hosting and business systems:

  • You retain ownership of your data

  • We act as a data processor where applicable

  • Data processing terms may be governed by a separate agreement (e.g., MSA or DPA)

This Privacy Policy is provided for general informational purposes and should be reviewed by legal counsel to ensure compliance with applicable laws (e.g., GDPR, CCPA).